Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of the minEarn mobile application, website, platform, and related services (collectively, the “Platform”).
The Platform is operated by MinEarn (“minEarn”, “Company”, “we”, “us”, or “our”).
By accessing, registering for, or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and any other applicable terms, disclosures, or policies displayed on the Platform.
If you do not agree with these Terms, please do not use the Platform.
1. ABOUT minEarn
minEarn is a financial technology platform designed to help users understand and manage their home-loan obligations and explore potential investment-based strategies.
The Platform may provide features including:
- Home-loan information and tracking
- Loan EMI calculations
- Interest and tenure calculations
- Loan repayment projections
- Credit-score related services
- Home-loan discovery and application assistance
- Loan transfer/refinancing assistance
- Investment simulations and projections
- SIP and SWP simulations
- Investment-related information and options
- Financial calculations, comparisons, and illustrations
- Other financial technology services introduced by minEarn from time to time
The specific services available to you may depend on your eligibility, location, information provided by you, applicable laws, and the availability of third-party financial service providers.
2. ELIGIBILITY
To use the Platform, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into a binding agreement
- Provide accurate and complete information
- Use the Platform only for lawful purposes
- Comply with all applicable laws and regulations
By using the Platform, you confirm that the information provided by you is true, accurate, current, and complete.
If any information provided by you changes, you are responsible for updating it.
3. ACCOUNT REGISTRATION
Certain features of the Platform may require you to create an account using your mobile number and OTP.
You are responsible for:
- Maintaining the confidentiality of your account
- Keeping your registered mobile number secure
- Ensuring that OTPs and authentication information are not shared with others
- All activities performed through your account
- Informing minEarn immediately if you believe your account has been accessed without authorization
minEarn may suspend or restrict access to an account if we reasonably believe that the account is being misused, compromised, fraudulent, or operated in violation of these Terms.
4. USER INFORMATION
To provide certain services, minEarn may request information including:
- Full name
- Mobile number
- Email address
- PAN details
- Aadhaar-related information or documents
- Credit information
- Home-loan information
- Loan account information
- Property-related information
- Financial information
- Investment-related information
- Identity or supporting documents
- Other information reasonably required to provide the requested service
You authorize minEarn to use the information you provide in accordance with our Privacy Policy and applicable law.
You must not provide information belonging to another person unless you are legally authorized to do so.
5. IDENTITY VERIFICATION AND DOCUMENTS
Certain services may require identity verification or submission of documents.
You agree to provide genuine, valid, accurate, and legally obtained documents.
minEarn may use third-party verification, financial, credit, lending, investment, or technology service providers to process information where necessary for providing the requested service.
minEarn may refuse to process a request where the information or documents provided are incomplete, inaccurate, invalid, suspicious, or cannot be verified.
6. CREDIT SCORE AND CREDIT INFORMATION
Where available and where you provide the required consent, minEarn may facilitate access to or processing of credit-related information through authorized third-party providers or credit information companies.
Credit scores and credit information are provided by the relevant credit information provider and may change over time.
minEarn does not guarantee:
- Any particular credit score
- Improvement in your credit score
- Approval of any loan
- Any particular loan interest rate
- Any particular financial outcome resulting from the use of credit-related services
7. HOME-LOAN SERVICES
minEarn may allow users to add, view, analyze, track, or manage information relating to existing or prospective home loans.
The Platform may provide calculations or estimates relating to:
- Loan amount
- Interest rate
- EMI
- Loan tenure
- Principal repayment
- Interest payable
- Outstanding balance
- Potential interest savings
- Potential tenure reduction
- Investment projections
- Other loan-related calculations
Such calculations are intended for informational and illustrative purposes only.
Actual loan terms, repayment schedules, interest rates, charges, savings, and outcomes may differ based on the terms provided by the relevant lender or financial institution.
8. LOAN TRANSFER, REFINANCING AND LOAN APPLICATIONS
Where available, minEarn may facilitate or assist users in exploring home-loan transfer, refinancing, or new loan opportunities.
minEarn does not guarantee that:
- A loan application will be approved
- A loan transfer will be completed
- A lender will offer a particular interest rate
- A particular loan amount will be sanctioned
- Any particular savings will be achieved
- A particular lender will accept your application
Final decisions regarding lending, eligibility, interest rates, loan amounts, documentation, approval, disbursement, and other loan terms are made by the relevant lender or financial institution.
9. INVESTMENT INFORMATION AND SIMULATIONS
The Platform may provide investment-related information, calculators, simulations, projections, or illustrations involving products or strategies such as:
- Mutual funds
- Digital gold
- Fixed deposits
- SIPs
- SWPs
- Other investment or financial products that may be introduced or made available through the Platform
Investment calculations and projections are based on assumptions, inputs, historical information, estimated rates, or other parameters.
They are not guarantees of future performance.
Actual investment returns may be higher or lower than any amount, percentage, projection, estimate, or illustration displayed on the Platform.
10. TARGET RETURNS AND PACKAGES
The Platform may display different investment scenarios or target return options, including options such as 10%, 12%, or 15%, where applicable.
Such percentages are intended to represent illustrative or target scenarios unless expressly stated otherwise in the applicable product documentation.
They must not be interpreted as guaranteed returns, assured profits, fixed returns, or promises of investment performance.
Actual returns depend on market conditions, product performance, fees, taxes, investment duration, and other factors.
11. minEarn STRATEGY
minEarn may suggest an additional amount that a user may consider allocating toward an investment strategy in connection with their home-loan planning.
For example, the Platform may illustrate a scenario where a user pays their regular EMI and considers allocating an additional amount toward an investment.
Any such recommendation, suggestion, or calculation is based on the information and assumptions available at the time.
It is not a guarantee that the strategy will:
- Reduce the user's financial burden
- Generate a particular return
- Offset the home-loan interest
- Reduce the loan tenure by a specific period
- Generate a specific amount of profit
- Produce a positive financial outcome
Users should independently evaluate whether any strategy is appropriate for their financial circumstances.
12. SIP AND SWP FEATURES
Where available, the Platform may provide SIP and SWP calculators or simulations.
These tools are intended to help users understand potential investment scenarios.
The calculations may depend on factors including:
- Investment amount
- Investment duration
- Assumed rate of return
- Withdrawal amount
- Withdrawal frequency
- Compounding assumptions
- Market performance
Actual investment performance may differ materially from the calculations displayed on the Platform.
SIP and SWP calculations are not guarantees of future returns or income.
13. FINANCIAL AND INVESTMENT DISCLAIMER
minEarn is not responsible for investment losses, market fluctuations, changes in interest rates, taxation, inflation, liquidity limitations, or other financial risks arising from investments or financial products selected by a user.
Nothing on the Platform should be interpreted as a guarantee, promise, assurance, or certainty of financial returns.
Past performance does not guarantee future results.
Users should consider their own financial objectives, risk tolerance, income, liabilities, investment horizon, and other relevant circumstances before making any financial decision.
Where appropriate, users should seek advice from a qualified financial adviser or other appropriate professional before making investment or borrowing decisions.
14. THIRD-PARTY FINANCIAL SERVICE PROVIDERS
Certain services available through minEarn may be provided, facilitated, or fulfilled by third parties, including:
- Banks
- Non-Banking Financial Companies (NBFCs)
- Lenders
- Credit information companies
- Asset management companies
- Mutual fund platforms
- Investment providers
- Insurance or financial service providers
- Payment service providers
- Identity verification providers
- Other authorized service providers
Such third parties may have their own terms, privacy policies, eligibility criteria, fees, charges, and requirements.
Your relationship with a third-party provider may be governed by separate terms and agreements.
minEarn is not responsible for the acts, omissions, policies, products, services, or decisions of third-party providers except to the extent required by applicable law.
15. LOAN APPROVAL AND FINANCIAL PRODUCTS
The availability of any loan, investment, or financial product through the Platform does not constitute a guarantee that you will qualify for or receive that product.
Eligibility and approval may depend on factors determined by the relevant financial institution or provider.
These factors may include credit history, income, employment, documentation, repayment capacity, property details, internal policies, regulatory requirements, and other criteria.
16. FEES AND CHARGES
Certain services may involve fees, charges, commissions, processing fees, or other costs.
Where applicable, such fees or charges will be disclosed to you before you are required to make the relevant payment, subject to applicable law.
Third-party providers may separately charge fees according to their applicable terms.
You are responsible for understanding applicable fees and charges before proceeding with a transaction or service.
17. PAYMENTS
Where payment functionality is available, payments may be processed through authorized third-party payment service providers.
You agree to provide accurate payment information and authorize the applicable payment provider to process transactions initiated by you.
minEarn is not responsible for delays, failures, reversals, or errors caused by payment networks, banks, payment processors, or other third parties, except where required by applicable law.
18. USER RESPONSIBILITIES
You agree that you will:
- Provide accurate and truthful information
- Keep your account credentials secure
- Use the Platform only for lawful purposes
- Not impersonate another person
- Not provide false or misleading documents
- Not attempt to gain unauthorized access to the Platform
- Not interfere with the operation or security of the Platform
- Not upload malicious software or harmful content
- Not misuse any financial or loan service
- Not use the Platform for fraudulent activities
- Not violate any applicable law or regulation
- Not attempt to reverse engineer, copy, modify, or exploit the Platform without authorization
19. PROHIBITED ACTIVITIES
You must not use the Platform to:
- Commit fraud
- Launder money
- Facilitate unlawful financial activities
- Submit false information or documents
- Circumvent identity verification
- Access another user's account
- Attempt unauthorized transactions
- Exploit technical vulnerabilities
- Introduce viruses, malware, or harmful code
- Scrape or reproduce Platform content without permission
- Use automated systems to abuse the Platform
- Engage in any activity that may harm minEarn, its users, partners, or service providers
20. ACCURACY OF INFORMATION
minEarn makes reasonable efforts to provide accurate and useful information.
However, financial calculations, loan information, investment projections, rates, market data, and other information displayed on the Platform may contain errors, omissions, delays, or inaccuracies.
Information may also change without notice.
You should verify important financial information with the relevant lender, financial institution, investment provider, or other authorized source before making a financial decision.
21. AVAILABILITY OF THE PLATFORM
We aim to keep the Platform available and functional; however, we do not guarantee uninterrupted or error-free availability.
The Platform may occasionally be unavailable due to:
- Maintenance
- Software updates
- Technical failures
- Network failures
- Third-party service failures
- Cybersecurity incidents
- Server issues
- Force majeure events
- Other circumstances beyond our reasonable control
We may modify, suspend, restrict, or discontinue any feature or service at any time, subject to applicable law.
22. INTELLECTUAL PROPERTY
All content and materials available on the Platform, including:
- Software
- Source code
- Designs
- Logos
- Brand names
- Graphics
- Text
- Images
- User interface elements
- Calculators
- Algorithms
- Documentation
- Trademarks
are owned by or licensed to minEarn and are protected by applicable intellectual property laws.
You may use the Platform only for your personal and lawful purposes.
You may not reproduce, distribute, modify, sell, license, reverse engineer, or commercially exploit any part of the Platform without prior written permission.
23. USER CONTENT
Where the Platform allows you to upload documents, information, feedback, or other content, you remain responsible for the accuracy and legality of that content.
You grant minEarn the rights necessary to process, store, transmit, and use such content for providing the requested services, subject to our Privacy Policy and applicable law.
24. PRIVACY
Your use of the Platform is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, share, and protect your personal information.
By using the Platform, you acknowledge that you have read and understood the Privacy Policy.
25. ELECTRONIC COMMUNICATIONS
By using the Platform, you agree that minEarn may communicate with you electronically through:
- SMS
- Phone calls
- Push notifications
- In-app notifications
- WhatsApp or other supported communication channels
Such communications may relate to account activity, verification, transactions, service updates, support, security, and other matters related to your use of the Platform.
Marketing communications will be handled in accordance with applicable law and your available communication preferences.
26. CONSENT AND AUTHORIZATION
Where a service requires your consent or authorization, you may be required to provide such consent before the service is initiated.
You authorize minEarn and relevant service providers to process the information necessary to provide the service you have requested, subject to applicable law and our Privacy Policy.
You may be required to provide separate consent for specific services, including credit information access, identity verification, document verification, loan-related services, or investment-related services.
27. TAXES
You are responsible for understanding and complying with your tax obligations arising from loans, investments, returns, withdrawals, transactions, or other financial activities.
minEarn does not provide tax advice unless expressly stated otherwise.
28. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, minEarn shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of the Platform.
This may include losses arising from:
- Investment performance
- Market fluctuations
- Loan rejection
- Changes in interest rates
- Loss of anticipated savings
- Loss of expected returns
- Third-party services
- Technical interruptions
- Data transmission failures
- Incorrect information provided by you
- Decisions made by you based on information displayed on the Platform
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
29. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless minEarn, its directors, officers, employees, affiliates, representatives, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:
- Your violation of these Terms
- Your misuse of the Platform
- Fraudulent or unlawful activity
- Information or documents provided by you
- Violation of another person's rights
- Your violation of applicable law
30. SUSPENSION OR TERMINATION
minEarn may suspend, restrict, or terminate your access to the Platform if:
- You violate these Terms
- You provide false or misleading information
- Fraudulent activity is suspected
- Your account presents a security risk
- Required information cannot be verified
- Your use of the Platform violates applicable law
- We are required to do so by law or regulatory authorities
You may stop using the Platform at any time.
Termination of your account does not automatically terminate obligations that by their nature are intended to survive termination.
31. ACCOUNT DELETION
You may request deletion of your account, subject to applicable legal, regulatory, contractual, financial, tax, fraud-prevention, and record-retention requirements.
Certain information may need to be retained for a specified period where required by law or for legitimate business and compliance purposes.
32. CHANGES TO THESE TERMS
We may update these Terms from time to time.
Updated Terms may be made available through the Platform or our website.
Your continued use of the Platform after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
If a change is material, we may provide additional notice where required.
33. CHANGES TO SERVICES
minEarn may add, modify, suspend, or discontinue features, products, services, calculations, integrations, or functionality from time to time.
Certain features may also become unavailable due to changes in regulations, third-party services, commercial arrangements, or other circumstances.
34. FORCE MAJEURE
minEarn shall not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, government actions, regulatory changes, war, civil unrest, pandemics, infrastructure failures, internet or telecommunications failures, cyber incidents, or failures of third-party service providers.
35. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising from or relating to these Terms or your use of the Platform shall be subject to the jurisdiction of the courts located in Ahmedabad, Gujarat, India.
36. GRIEVANCE REDRESSAL
If you have any complaint, concern, or grievance relating to the Platform or services, you may contact our designated grievance officer using the details below.
Grievance Officer:
- Name: Rahul Jain
- Designation: CEO
- Email: rahul@softedge.in
We will handle grievances in accordance with applicable laws and regulations.
37. CUSTOMER SUPPORT
For general support or assistance, please contact:
- Email: rahul@softedge.in
- Website: www.minearn.com
38. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in full force and effect to the extent permitted by applicable law.
39. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any additional terms or disclosures applicable to specific services, constitute the agreement between you and minEarn concerning your use of the Platform, except where separate terms are expressly provided for a particular product or service.
40. NO WAIVER
If minEarn does not immediately enforce any provision of these Terms, that does not constitute a waiver of our right to enforce that provision in the future.
41. CONTACT US
If you have any questions regarding these Terms & Conditions, please contact us:
- MinEarn
- Email: rahul@softedge.in
- Support: rahul@softedge.in
- Website: www.minearn.com
42. USER ACKNOWLEDGEMENT
By registering for or using minEarn, you acknowledge that:
- You have read and understood these Terms & Conditions
- You agree to comply with these Terms
- The information you provide is accurate and complete
- You understand that financial calculations and projections are illustrative
- You understand that investment returns are not guaranteed unless expressly stated in applicable product documentation
- You understand that loan approval and financial product availability are subject to third-party eligibility and approval
- You understand that financial decisions involve risks
- You are responsible for making your own financial decisions after considering your individual circumstances
By clicking “I Agree”, “Continue”, “Register”, or by otherwise accessing or using the Platform, you confirm your acceptance of these Terms & Conditions.